Learning Outcomes

Getting a Business Ethics Reality Check and Tune-Up

Minimize Ethical Risk in the Workplace

Avoiding Common Compliance Mess-ups and Mistakes

Lesson Summary

This module addresses common ethical dilemmas we all face in the workplace. You will discover the company key values and how to promote them. In addition, find out through examples what ethical challenges lurk and how to approach them in the best interest of the individual, the company and the community.

Ethical Dilemmas in the Workplace: Examples and Solutions - Course Assessment

This free online ethics course will help you gain confidence in your ethical views and their positive impact on society.

Ethical Dilemmas in the Workplace: Examples and Solutions

Ethical crises can strike when you least expect them, causing you to make difficult decisions. While the circumstances may differ, the anatomy of the decision-making process is frequently the same. This course will help you understand the importance of making safe decisions rather than risky ones in your personal and professional lives. Sign up now and learn how to prepare for ethical crises and respond to them successfully and efficiently.

Overview of Behavioural Safety

Behavioural Safety Programme

Cultivating Positive Workforce Attitudes

In this module, you are going to explore the evolution of behavioural safety programs, the role of leadership in behavioural safety measures, how behavioural safety works, foundational elements involved in establishing and implementing a successful behavioural safety programme within an organization and cultivating positive workforce attitudes.

Behavioural Safety in the Workplace - Course Assessment

Enhance workplace safety and culture by learning essential principles and skills with this free online course.

Behavioural Safety in the Workplace

80% of workplace accidents are thought to be caused by human error or behaviour. Therefore, organisations should channel some efforts to ensure behavioural safety. From a detailed overview, crafting an impactful behavioral safety programme to discovering the art of cultivating positive workforce attitudes, this short course explores the measures for ensuring such. Enroll now and unlock the door to a brighter, more secure professional future!

Understanding Behaviour

The Importance of Good Behaviour

Communication and Perspective

Responding to Conflict

Communication and Behaviour - Learning Summary

In this module, we will talk about the importance of communication and dealing with difficult behaviour in the workplace. We will also look at different communication styles and how they affect conflict in the workplace. In addition to this, you will learn about different approaches to ending and resolving conflict in an organization.

Aggression in Others

Managing Emotions

Improving Workplace Relationships

Personal Development

In this module, you will learn how to be assertive and communicate your needs without aggression. We will explore different strategies for dealing with emotions that will make you feel good. You will also learn how to improve your relationships at work and set realistic personal development goals to improve your conflict management skills.

Dealing With Workplace Conflict - Course Assessment

Learn how to avoid and reduce hostility in the workplace in this free online conflict management and resolution course.

Dealing With Workplace Conflict

Conflict can reduce productivity or create a hostile work environment if left unmanaged. However, smart conflict management can use disagreement to strengthen working relationships and improve processes. This conflict management course provides the training you need to turn negative workplace encounters into opportunities for growth. We analyse the key issues that drive conflict by applying the latest scientific research to the workplace.

Understanding Systems Thinking

Communicating Change

Change and Accountability

Sponsoring an Innovative Culture

In this module you will learn about Understanding Systems Thinking and it covers topics such as Communicating Change; Change and Accountability; Sponsoring an Innovative Culture.

Adapting to Change

Understanding Perspectives

Addressing Problems

In this module you will learn about Adapting to Change and it covers topics such as Understanding Perspectives; Addressing Problems.

Change Management: Guiding Principles and Practices - Course Assessment

Learn the guiding principles and practices for effective change management including communication, awareness, innovation and problem-solving.

Change Management – Guiding Principles and Practices

This free online Change Management course will teach you the guiding principles and practices for effective change management. These include communication, awareness, accountability, innovation, and problem-solving. Businesses need to be able to deal with ongoing change. With this course, you will be able to build an effective change strategy that will work for an organization that is going through a period of change.

Leadership and the Importance of Training

Workplace Culture and Employee Management

Effective Leadership Skills

In this module, you will be introduced to the skills and qualities that all great leaders possess. You will learn to manage teams and ensure they are headed in the right direction. You will also understand the importance of creating a healthy work culture and training staff to equip them for their job.

Leadership Skills Training—Become a Successful Leader - Course Assessment

Explore leadership, the value of training, and the essential skills that define great leaders in this free online course

Leadership Skills Training—Become a Successful Leader

The debate on whether great leaders are born or made highlights the undeniable impact of leadership on personal and organizational growth. This course delves into the importance of training and why prioritizing employee development is essential for every leader. Discover the critical skills that define successful leadership and embark on a meaningful journey toward becoming an exceptional leader. Enroll today to take the first step.

Understanding Organizational Behavior

Understanding How OB Research Is Done

Trends and Changes

This module gives you an overview of organizational behavior, which is defined as a systematic study of how individuals and groups act within the organizations where they work. As you read, think about how organizational behavior is related to organizational success. Also, look for some of the trends in organizational behavior (OB).

The Interactionist Perspective: The Role of Fit

Individual Differences: Values and Personality

Perception Process

The Role of Ethics and National Culture

In this module, you will be introduced to different kinds of people in the workplace. This section will highlight the differences you will see in the workplace and help you better understand these differences. You'll also learn about the concept of perception.

Trait Approach

The Basics of Power

The Power to Influence

Organizational Politics

Understanding Social Networks

Organizational behavior draws heavily from the study of management. In this module, you'll be introduced to several theories of leadership selection within organizations. You will also explore the role of gender diversity in leadership. Finally, you will have the opportunity to examine leadership and OB across cultures.

Work Attitudes

Work Behaviors

Motivation theories

Need-Based Theories

Process-Based Theories

In this module, we are going to look at the basic needs of employees in the workplace. As you go through this module, concentrate on the role of motivation in determining employee performance. You will also learn about motivational theories and how you can use these theories to improve motivation in your workplace.

Group Dynamics

Understanding Team Design Characteristics

Management of Teams

Barriers to Effective Teams

Whether you are working with a group or a team, there are several characteristics that successful groups and teams share, including proper group development, the establishment of guidelines and boundaries, leadership, and strong communication channels. In this module, you will learn about these topics and more.

Understanding Communication

Communication Barriers

Different Types of Communication and Channels

In this module, you'll understand the Radio Shack case, which exemplifies the wrong way to communicate bad news. Consider the message, as well as the medium that you would choose in this same situation. We'll also, take a look at the "communication freezers", words that essentially shut down effective communication within your workplace.

Leadership and Management in Organizations - Assessment

This free online course will take your skills from good to exceptional by learning crucial leadership principles.

Leadership and Management in Organizations

In this free online leadership certificate, you will learn the core fundamentals of organizations at a management level. We've covered five major Organizational Behaviour (OB) areas, including managing individuals, managing groups, theories of motivation, power and politics, conflict management, communications, and organizational change. Explore what an organization is as well as the history of organizational behaviour as a discipline.

Providing Feedback to Employees

Disciplining Employees

Terminating Employees

Getting Started

Human Resources Today

Recruiting and Interviewing

Retention and Orientation

Following Up With New Employees

Workplace Health and Safety

Workplace Bullying, Harassment, and Violence

Workplace Wellness

In this module, Human Resources Management, students will learn about human resources in the modern work field. Students will be introduced to recruiting and interviewing. The module also teaches students about retention and orientation. It then covers workplace health and safety. Students will also learn about dealing with workplace bulling, harassment, and violence. They will also learn about providing feedback to employees.

The Science of Behavior

Benefits for Corporate Behavior

Most Common Categories of Corporate Behavior

Managerial Structure

Company Values and Ethics

Employee Accountability

Workplace Incidents

Designing and Implementing

Corporate Team Behavior

Auditing Corporate Behavior

In this module, Developing Corporate Behavior, students will learn about creating a culture of behavior beneficial to the company. Students will learn about the science of behavior. The module will also go over benefits for corporate behavior and the most common categories of corporate behavior. Students will also learn about managerial structure and company values and ethics.  The module wraps up with corporate team behavior.

Understanding Diversity

Understanding Stereotypes

Breaking Down the Barriers

Verbal Communication Skills

Non-Verbal Communication Skills

Being Proactive

Coping with Discrimination

Dealing with Diversity Complaints as a Person

Dealing with Diversity Complaints as a Manager

Dealing with Diversity Complaints as an Organization

Wrapping Up

In this module, Workplace Diversity, students will learn about understanding diversity. Students will also learn about understanding stereotypes and breaking down barriers. Students who take this course will learn verbal and non-verbal communication skills. The module will also cover coping with discrimination. Students will finally learn about dealing with diversity as a person, as a manager, and as an organization.

Human Resources - Behavior and Diversity in the Workplace - Assessment

Learn Human Resources, Behavior and Diversity in the Workplace with this free online course.

Human Resources - Behavior and Diversity in the Workplace

This free online course Human Resources - Behavior and Diversity in the Workplace, teaches students about many of the key aspects of human resources today. The course includes lessons on recruiting and interviewing along with retention and orientation. The course also goes over how to develop a culture of corporate behavior. The course wraps up with a lesson on workplace diversity. Start this course today and learn about HR management.

Creating Effective Organizational Structure

Creating a Customer Driven Organization

Understanding Enterprise Dynamics

Understanding Group Dynamics

In this module, you will learn about organizational structure and a customer-driven organization. Throughout this module, you will also acquire the knowledge of group dynamics and enterprise dynamics in an organization.

Leading Organizational Development - Course Assessment

Master the key skills required to develop and manage an organization in this free online business course.

Leading Organizational Development

How do organizations evolve and progress? What practices, systems and techniques can be used to implement change? Master the concepts of organizational development and management effectively in this exciting business course to create a dynamic work culture. You will gain insight into the different structures, models, enterprise dynamics and group dynamics involved in implementing the most appropriate and visionary changes across your business.

Understanding Competency Mapping

The Competency Mapping Process

Sources of Competency Information

Defining Competencies and Differentiating Levels

Developing the Competency Dictionary

Competency Framework

Competency Assessment

This module equips you with the foundational knowledge and practical skills needed to master competency mapping. You'll explore the fundamentals, step-by-step process, sources of information, defining and differentiating competencies, building dictionaries, designing frameworks, and conducting assessments.

Competency Mapping in HR: Transform People into Human Capital - Assessment

Become a sought-after competency mapping expert, future-proof your HR skills, and drive organizational change.

Competency Mapping in HR: Transform People into Human Capital

This free online course provides an in-depth exploration of competency mapping, guiding you to become an expert in this crucial HR skill. You'll delve into defining competencies, developing competency dictionaries, designing robust competency frameworks, and conducting effective assessments. Ideal for personal and professional development, this course equips you with the tools to become a catalyst for success in any organization.

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