Learning Outcomes

Understanding Root Cause Analysis (RCA)

Guiding Principles and Root Cause Types

Overview of the RCA Procedure

Lesson Summary

The 5 Whys Method

Cause and Effect (Fishbone) Diagrams

Supporting Tools for RCA

Planning and Executing an RCA Investigation

Confirming and Prioritising Root Causes

Implementing and Sustaining Corrective Actions

Root Cause Analysis Tools and Techniques - Assessment

Acquire skills and tools for effective root cause analysis to simplify problem-solving with this free online course.

Root Cause Analysis Tools and Techniques

While problem-solving approaches differ depending on the issue, root cause analysis tools and techniques apply across a wide range of challenges, making solutions more effective. This course covers essential tools, methods, and strategies to identify, analyse, and resolve problems. This course was reviewed and approved by Teodorico Mayo Jr, Lead Auditor and Quality Management Specialist. Enrol today to build skills for lasting solutions.

Udemy Faces Instructor Backlash Over Widespread Course Rating Glitch

Coursera 10-K Highlights: Lower Partner Revenue Share, 1k+ Employees

Class Action: 50,000 Seek Payouts, Costing Coursera, Udemy Millions

White-Labeling in Online Education: Whose Credential Is It Anyway?

Stanford Medicine Offers Courses with Free Certificate & CME Credit

30 Hours of MATLAB Courses with Free Certificate

20 Most Cited Research Papers on MOOCs

10 Best Assembly Language Courses for 2025: Bare-Metal Programming

Black Friday 2024: 50+ Online Learning Deals

200+ Cursos Online da FGV com Certificado Gratuito

Udemy vs Coursera: Comparing Online Learning Giants that IPO’d in 2021

600+ Courses from Top Med Schools with Free Certificate & CME Credit

The Business of Online Education: A Deep Dive Into Thinkific’s Financials

The Day MOOCs Truly Died: Coursera’s Preview Mode Kills Free Learning

freeCodeCamp’s Responsive Web Design (Free) Certification Is Out of Beta

7 Best Technical Writing Courses to Master Documentation and Communication