Learning Outcomes

What’s the Cloud Anyway - Introduction

Cloud Computing

Cloud vs Traditional Architecture

Iaas, PaaS and SaaS

Google Cloud Architecture

What's the Cloud Anywhere - Quiz

Lesson Summary

In this module, you will learn about 5 fundamental attributes of cloud computing, the progress of managing computing resources, differences between IaaS, PaaS, and SaaS and services offered by GCP.

Start with a Solid Platform - Introduction

The GCP Console

Understanding Projects

Billing in GCP

Install and Configure Cloud SDK

Use Cloud Shell

GCP APIs

Cloud Console Mobile App

Start with a Solid Platform - Quiz

In this module, you will learn how to navigate the GCP environment with the GCP Console, how billing works in GCP and how to install and set up the cloud SDK.

Use GCP to Build your Apps - Introduction

Compute Options in the Cloud

Exploring IaaS with Compute Engine

Configuring Elastic Apps with Autoscaling

Exploring PaaS with App Engine

Event Driven Programs with Cloud Functions

Containerizing and Orchestrating Apps with GKE

In this module you will learn about the Compute options in the Cloud, exploring IaaS with Compute Engine, creating a virtual machine, configuring elastic apps with Autoscaling and containerizing and orchestrating apps with GKE.

Where Do I Store this Stuff? - Introduction

Storage Options in the Cloud

Structured and Unstructured Storage in the Cloud

Unstructured Storage Using Cloud Storage

SQL Managed Services

Exploring Cloud SQL

Cloud Spanner as a Managed Service

NoSQL Managed Services Options

Cloud Datastore a NoSQL Document Store

Cloud Bigtable as a NoSQL Option

In this module you will learn about the storage options in the Cloud, structured and unstructured storage, SQL and NoSQL managed services, cloud datastore and cloud bigtable as a NoSQL option.

There’s an API for that - Introduction

The Purpose of APIs

Cloud Endpoints

Using Apigee Edge

Managed Message Services

Cloud Pub_Sub

In this module you will learn about the purpose of APIs, cloud endpoints, using Apigee Edge, managed message services and cloud Pub/Sub.

You Can't Secure the Cloud Right? - Introduction

Introduction to Security in the Cloud

Understanding the Shared Security Model

Explore Encryption Options

Understand Authentication and Authorization

Identify Best Practices for Authorization

You Can't Secure the Cloud Right? - Quiz

In this module you will learn about security in the cloud, the shared security model, encryption options, and authentication and authorization with cloud IAM.

It Helps to Network - Introduction

Introduction to Networking in the Cloud

Defining a Virtual Private Cloud

Public and Private IP Address Basics

Google’s Network Architecture

Routes and Firewall Rules in the Cloud

Multiple VPC Networks

Building Hybrid Clouds

Different Options for Load Balancing

It Helps to Network - Quiz

In this module you will learn about networking in the cloud, virtual private cloud, routes and firewall rules, VPC networks and options for load balancing.

Let Google Keep an Eye on Things - Introduction

Introduction to IaC

Cloud Deployment Manager

Monitoring and Managing Your Services, Apps and Infrastructure

Stackdriver

Let Google Keep an Eye on Things - Quiz

In this module you will learn about infrastructure as code, cloud deployment manager, monitoring, managing resources and stackdriver.

Big Data Managed Services - Introduction

Introduction to Big Data Managed Services in the Cloud

Leverage Big Operations with Cloud Dataproc

Build ETL Pipelines using Cloud Dataflow

BigQuery Google’s Enterprise Data Warehouse

Big Data Managed Services in the Cloud - Quiz

In this module you will learn about big data managed services in the cloud, Cloud Dataproc, Cloud Dataflow and BigQuery.

Let Machines Do the Work - Introduction

Introduction to Machine Learning

ML and GCP

Building Bespoke ML Models

Cloud AutoML

Google’s Pre-trained ML APIs

Let Machines Do the Work – Quiz

In this module you will learn about machine learning and GCP, building bespoke machine learning models with AI platform, Cloud AutoML and Google’s Pre-trained ML APIs.

Google Cloud Computing Foundations - Course Assessment

Learn about the technologies and services offered by the Google Cloud Platform (GCP), in this cloud computing course.

Google Cloud Computing Foundation

This free online course introduces Google Cloud Platform (GCP) to business professionals and aspiring IT specialists. Learn how GCP transforms technology and business, enabling app building, machine learning, networking, security and storage solutions. Explore cloud fundamentals, master GCP, build applications, and leverage key services. No IT experience needed. Start today to gain in-demand cloud skills and boost your career.

This free online course provides a comprehensive introduction to Google Cloud Platform (GCP), designed for both business professionals and aspiring IT specialists with no prior cloud experience assumed. Through hands-on modules, you'll gain a foundational understanding of cloud computing and practical skills in using GCP. Starting with fundamental cloud concepts like IaaS, PaaS, and SaaS, the course explores the advantages of cloud computing over traditional architectures.
You'll learn about Google Cloud architecture and then dive into the practical aspects of using GCP. The course covers navigating the GCP Console, understanding projects, billing, and setting up the Cloud SDK and Cloud Shell. You'll explore compute options, including Compute Engine (IaaS), App Engine (PaaS), Cloud Functions, and container orchestration with GKE. The course also examines storage solutions, covering structured (SQL, Cloud SQL, Cloud Spanner) and unstructured (Cloud Storage, Cloud Datastore, Cloud Bigtable) options. Furthermore, you'll learn about APIs, Cloud Endpoints, Apigee Edge, and managed message services like Cloud Pub/Sub. 
Quizzes and lesson summaries reinforce learning throughout the course. This course provides a solid foundation for anyone looking to enter the world of cloud computing with GCP.

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ITIL 4: Overview, Evolution, and Impact on Service Management

Core Elements of the ITIL 4 Framework

ITIL 4 Concepts and Service Relationships

ITIL 4 Certification Pathways

Continual Improvement and Governance Practices

Supplier Practices

IT Asset and Event Management

Change and Configuration Practices

Incident Handling and Operational Support

User-Facing Practices and Certification Overview

Purposes of the ITIL 4 Service Value Chain Activities

The Design, Build, Deliver & Support Activities

Integrating ITIL 4 with Modern Methodologies

Service Measurement and Optimisation

Improvement and Change Practices

Operational Support Practices

User-Facing and Performance Practices

Foundations of ITIL 4 for Service Management - Assessment

Enhance service delivery, boost career opportunities and improve organisational efficiency with this free online course.

Foundations of ITIL 4 for Service Management

Want to lead in IT service delivery and innovation? This course empowers you to master ITIL 4’s core concepts, practical frameworks, and modern integrations. It’s your gateway to streamlined operations and strategic value. This course was reviewed and approved byqualified subject matter expert Asim Suleman, an information security & compliance specialist. Start your journey toward globally recognised ITIL 4 certification today.

Topic A

Topic A - Demo 1 - Preventive Maintenance Hardware

Review Quiz

In this module, Preventive Maintenance, students will learn about preventative maintenance. This module will teach students about what preventive maintenance does, how it saves time and money, how it can prevent data loss, and how it improves performance. Students will also learn about preventive tasks such as updating virus and malware detectors, backing up data, defragmenting drives, and more.

Topic A - Demo 1 - Troubleshooting Procedures - Part 1

Topic A - Demo 2 - Troubleshooting Procedures - Part 2

Topic A - Demo 3 - Troubleshooting Procedures - Part 3

Topic A - Demo 4 - Troubleshooting Procedures - Part 4

Topic A - Demo 5 - Troubleshooting Procedures - Part 5

In this module, Troubleshooting Procedures, students will learn about troubleshooting procedures. This module will guide students through the procedures for troubleshooting technical issues, starting with the tools required. Students will learn not only about the hardware tools required for troubleshooting computer hardware, but also the software tools as well, such as boot disks and system rescue.

Topic A - Demo 1 - Windows 10

Topic B

Topic B - Demo 1 - Control Panel

Topic C

Topic C - Demo 1 - Remote Assistance

Topic D

Topic D - Demo 1 - Operating Systems Command Prompt

Topic D - Demo 2 - Operating Systems Administrative Tools

Topic D - Demo 3 - Operating Systems Migration

Topic D - Demo 4 - Operating Systems Configurations

In this module, Operating Systems, students will learn about operating systems. Students will learn about the functions of an operating system, such as managing hardware, resources, data, and making user interaction easy through the use of a graphical user interface (GUI). This module will also cover the big three operating systems: Windows, Linux, and Mac.

Topic A - Demo 1 - Managing Files

In this module, Managing Files, students will learn about managing files. Students will learn about files and directories, naming conventions, and the File Allocation Table (FAT). This module will also cover common executable file extensions, such as batch files, command files, and power shell scripts as well as what they're used for.

Topic A - Demo 1 - Applications Utility

Topic A - Demo 2 - Troubleshooting Utility

Topic A - Demo 3 - Optimization - Part 1

Topic A - Demo 4 - Optimization - Part 2

Topic A - Demo 5 - Optimization - Part 3

Topic A - Demo 6 - Optimization - Part 4

Topic A - Demo 7 - Optimization - Part 5

Topic A - Demo 8 - Optimization - Part 6

In this module, Applications Utility, Troubleshooting, and Optimization, students will learn about applications utility, troubleshooting, and optimization. IT professionals frequently upgrade and remove applications from computers. New installs are frequently acquired through disc or internet download. This module will teach students about the common processes for download and removing software.

Topic A - Demo 1 - Configuring Drivers

In this module, Configuring Device Drivers, students will learn about configuring device drivers. Students will learn about configuring device drivers, changing device settings, updating drivers, removing device drivers, plug-and-play devices, and device failure. This module will also discuss what to do in the event of device failure and how to use system restore points.

Topic A - Demo 1 - Networking and Wireless Connections - Part 1

Topic A - Demo 2 - Networking and Wireless Connections - Part 2

Topic A - Demo 3 - Networking and Wireless Connections - Part 3

Topic A - Demo 4 - Networking and Wireless Connections - Part 4

Topic A - Demo 5 - Networking and Wireless Connections - Part 5

In this module, Networking and Wireless Connections, students will learn about networking and wireless connections. Students will learn about peer-to-peer networks, server networks, the common functionality of server networks, and the three types of network topology: Bus, Star, and Ring networks. This module will also cover networking devices including network interface cards, repeaters, bridges, routers, gateways, hubs, and switches.

Topic A - Demo 1 - Recovering Systems - Part 1

Topic A - Demo 2 - Recovering Systems - Part 2

In this module, Recovering Systems, and Disaster Recovery, students will learn about recovering systems and disaster recovery. This module will discuss the process for disaster recovery, expecting things to go wrong, and using boot logs to troubleshoot problems. Students will learn the process for booting a system into safe mode, emergency repair, factory repair partitions, startup repair, and system image recovery.

Topic A - Demo 1 - Cloud Storage - Part 1

Topic A - Demo 2 - Cloud Storage - Part 2

Topic A - Demo 3 - Cloud Storage - Part 3

In this module, Cloud Computing, students will learn about cloud computing. Cloud computing uses a network or internet connection and manipulates, collates, configures, and accesses applications online while providing support infrastructure, applications, and data storage. This module will also discuss the benefits and risks to cloud computing as well as cloud characteristics.

Topic A - Demo 1 - Security Fundamentals - Part 1

Topic A - Demo 2 - Security Fundamentals - Part 2

Topic A - Demo 3 - Security Fundamentals - Part 3

In this module, Security Fundamentals, students will learn about security fundamentals. This module will cover security fundamentals such as business continuity, disaster recovery planning, application development security, access control, information security governance, risk management, operation security, physical security, and network security.

CompTIA A+ 1000 - Part 2 - Assessment

Learn the skills necessary to become a PC Service Specialist with this free online CompTIA A+ 1000 course.

CompTIA A+ 1000 - Part 2

This free online CompTIA A+ course will teach you about preventative maintenance. You will study the hardware tools required for troubleshooting computer hardware as well as the software tools such as boot disks and system rescue. You will study the functions of an operating system such as hardware management, resources, data, and making user interaction easy through the use of a graphical user interface (GUI), and so much more!

NIS2 Directive - The Essentials

NIS2 Directive - Objectives and Obligations

NIS2 - Articles 21 and 23

Complying With NIS 2 - The Importance of GAP Analysis

This module discusses the implications of the NIS2 Directive, a cybersecurity regulation imposed in the EU.  The module compares the NIS2 Directive against the NIS Directive. Various obligations and requirements for compliance are also explained, along with implementing the important articles of the Directive.

Fundamentals of NIS 2 Directive - EU Cybersecurity Enhancement - Course Assessment

This free online course aims to build your foundations regarding the requirements of the NIS2 Directive.

Fundamentals of NIS2 Directive - EU Cybersecurity Enhancement

With cybersecurity incidents constantly increasing, various regulations and countries are working around the clock to enact and impose new rules and standards for added protection. One such standard is the NIS2 Directive, which has its scope in the territory of the European Union. In this short course, we explore this new Directive, the requirements to show compliance, and its important articles and requirements.

Electronic Document Management - Learning Outcome

EDM Fundamentals and Compliance

EDM Operations and Processes

Document Control and Security in EDM

In this module, you’ll be introduced to the basics of electronic document management (EDM), covering its key concepts, terminologies, principles and benefits. We discuss the document lifecycle in an EDM system, including the operations and processes involved in EDM. You’ll learn about document control, security and more.

Course Assessment - Introduction to Electronic Document Management

Learn the basics of electronic document management (EDM) and improve your document workflow in this free online course.

Introduction to Electronic Document Management

Imagine a scenario in which documents effortlessly flow from creation to storage, retrieval and collaboration. Electronic document management (EDM) systems are designed for that. With the help of EDM, any document is just a few mouse clicks away. This course introduces you to EDM and lays out its benefits and key concepts. We discuss EDM standards and regulations and lay out EDM operations and processes. Sign up to learn how to go paperless.